Effective Date: 8th May 2024

Welcome to Ginger K! Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect the personal information provided to us by our users and clients. We are committed to processing your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and other relevant privacy laws.

Information Collection and Use

We collect personal information in various ways when you interact with our website, services, and products. This may include:

• Personal Details: Name, contact information, and other identifiers when you register on our site, place an order, subscribe to our newsletter, or contact us directly.
• Transactional Data: Details of transactions you carry out through our website and the fulfillment of your orders.
• Technical Data: Information about how you use our website, including IP addresses, browser type, time zone settings, and other technology on the devices you use to access our website.

Purpose of Collection

Your personal information is collected to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Disclosure of Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Security

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage. However, as no electronic data transmission or storage of information can be guaranteed to be 100% secure, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Your Rights

Under POPIA, you have the right to:

• Request access to the personal information we hold about you
• Ask for your personal information to be corrected or updated
• Request the deletion or removal of personal information where there is no good reason for us continuing to process it
• Object to the processing of your personal information
• Request the restriction of processing of your personal information

To exercise any of these rights, please contact us at info@gingerk.co.za or +27 63 780 9527.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@gingerk.co.za